Insurance policy with medical expenses coverage is mandatory for all travelers, foreigners and cuban emigrants, issued by an insurance agency recognized in Cuba. In case the traveler has not hired a policy previous to the trip, aiport authorities will ask you to buy an insurance policy expedited by cuban insurers at the airport.
Your insurance policy wll be sent to you by e-mail. You will first receive an e-mail confirmation and within 48 hours we will send you the insurance policy. In case you buy both insurance policy and tourist card, they will be sent to you by courrier.
COVERED RISKS AND SUM INSURED PER PERSON
1. LUGGAGE:
1.1. PROPERTY LOSSES €300.00
1.2. DELAY IN DELIVERY €60.00
3. ACCIDENTS
Capitals higher per trip than those indicated in points 3.1 and 3.4 of the General Conditions of the policy may not be contracted.
3.1. ACCIDENTS DURING THE TRIP
IN CASE OF DEATH €3,000.00
IN CASE OF PERMANENT DISABILITY €6,000.00
4. PEOPLE ASSISTANCE
4.1. MEDICAL, SURGICAL, PHARMACEUTICAL AND HOSPITAL EXPENSES
· For expenses incurred abroad and derived from an illness or accident occurring abroad €4,500.00
Dental expenses €150.00
4.2. EXPENSES FOR EXTENSION OF STAY IN HOTEL with 60.00 Euros/day up to a limit of €600.00
4.3. REPATRIATION OR MEDICAL TRANSPORT OF INJURED OR SICK Unlimited
4.4. REPATRIATION OR TRANSPORTATION OF THE DECEASED Unlimited
4.5. DISPLACEMENT OF A COMPANION IN CASE OF HOSPITALIZATION Unlimited
4.6. STAY OF THE DISPLACED COMPANION with 60.00 euros/day up to a limit of 600.00€
4.7. REPATRIATION OF A COMPANION Unlimited
4.9. RETURN OF THE INSURED DUE TO THE DEATH OF AN UNINSURED FAMILY MEMBER Unlimited
4.23.ADVANCEMENT OF FUNDS ABROAD €600.00
6. CIVIL LIABILITY
6.1. PRIVATE CIVIL LIABILITY €30,000.00
Special Clauses
4. ASSISTANCE TO PEOPLE
4.23. ADVANCEMENT OF FUNDS ABROAD
In the event that the INSURED, while abroad, is unable to obtain economic funds through the initially planned means, such as traveler
´s checks, credit cards, bank transfers or similar, making it impossible to continue your trip, the INSURER
advance, provided that a guarantee or guarantee is delivered to ensure the collection of the advance, up to the maximum amount indicated in the
Particular Conditions of this policy. In any case, the advanced amounts must be returned within a maximum period of thirty days.
FAQ Support
1. Does my travel insurance cover me if I get sick with COVID-19 during the trip?
All our travel assistance policies offer medical coverage in case of COVID-19 infection during travel, covering medical expenses during the trip up to the limit indicated in your insurance. The coverage provided will include diagnostic tests prescribed by health professionals if necessary, medical assistance, medical transportation, hospitalization, expenses for an extension of stay for 14 days in the event that the traveler must quarantine due to being COVID positive, repatriation or displacement of a companion in case of hospitalization.
2. That is, if I get sick during the trip, with symptoms compatible with COVID-19, will the insurance
Does it cover the performance of a PCR test and the necessary health care?
If during the trip the traveler suffers symptoms of this disease, the necessary tests will be carried out for the diagnosis of this or any other ailment, always assessed and prescribed by a doctor. Hospital admission, if necessary, is also covered, as well as a hotel stay of up to 14 days, in case you do not need care in a health center, but do quarantine due to a COVID-19 diagnosis.
3. What happens if I travel to a destination where a COVID 19 test is required upon arrival and I test positive?
The necessary medical assistance is covered, expenses for the extension of the insured person's stay in a hotel up to 14 days (in case of having to extend their stay), an alternative return ticket in case of having lost their original return due to requiring quarantine before "COVID -19 Positive”, and the guarantee for loss of services.
4. If I am diagnosed as COVID positive during the trip, is my companion, also insured under the policy, covered?
The repatriation of the companion to origin, together with the insured, is covered.
5. What happens if I lose my return ticket because I have been admitted to the hospital or have had to extend my stay in the hotel to quarantine?
In case of losing the original return due to requiring quarantine before "COVID-19 Positive", we will make an alternative return ticket available to you.
6. If there is a border closure or a quarantine is imposed in the country of origin/destination of the displacement, and I cannot make my trip, does any coverage apply?
At the moment these circumstances are not contemplated within our coverage.
7. If I cannot return to my country of origin because the authorities of the country of destination issue an order that you cannot travel, would any coverage apply?
Yes, trip extension coverage if it is included in the policy and up to the limit contemplated.
8. If in a situation of perimeter closure I move for some of the reasons that the authorities allow, will I be covered by the insurance?
Yes
The coverage mentioned in the frequently asked questions will apply when the policy contemplates these guarantees.
