Booking and arrival
Meet our representative at the arrivals exit. If you cannot find them, ask at the Cubatur office before leaving the airport.
For airport arrivals, the vehicle is available for up to 1 hour after the pick-up time stated in the booking.
Enter each passenger’s name, the pick-up date, hotel, flight number, scheduled flight time and email address. Check that the flight and date are correct.
Book at least 24 hours in advance. For last-minute requests, contact us to check availability.
Have your luggage and confirmation voucher ready. Follow the meeting-point instructions on your voucher. If your flight or travel details change, contact the numbers shown on the voucher.
Stops and children
This service is shared with other passengers and may stop at several hotels.
There are no stops at private houses or private accommodation. Select the nearest available hotel and make your own way to that meeting point.
Children under 2 travel free if they do not occupy a seat. Enter their name and age in Remarks.
The Havana hotel service does not include Mariposa, Villa Panamericana or hotels in Playas del Este. Those locations require their own route or a private transfer.
Some hotels in Old Havana cannot be reached by bus. A nearby pick-up or drop-off point will be arranged, with guidance from the representative. Follow the instructions on your voucher.
Book the return transfer · General conditions for transfers
